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Administration

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1. Where can I get my birth certificate?
2. What hours are the landfill open?
3. Are door-to-door sales allowed in residential areas?
4. What is the humane society telephone number?
5. What is the telephone number for the school district?
6. When and where does the City Commission meet?
7. Who do I talk to about parks and recreation concerns?
8. Who can run for mayor or commissioner?
9. How can we close a street for a neighborhood gathering?
10. Where do I get a dog/cat license?
11. What is a special assessment?
12. When does the city do its budget?
13. Where can I get a copy of the city budget?
14. What is the number for the Internal Revenue Service?
15. Who manages the parking garages?
16. What is the number for the Chamber of Commerce?
17. What is the number for Job Service?

Bismarck Airport

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1. How soon do I need to arrive at the airport before boarding my flight?
2. How much does it cost to park my car at the airport?
3. What kinds of items are prohibited beyond the passenger screening checkpoint?

Bismarck Library - Home

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1. Visit the Library's Cafe
2. Applying for a library card
3. Book donations
4. Bookmobile's schedule of routes
5. Checkout requirements & guidelines
6. Children's programs & storytime information
7. Search the online catalog with a mobile device
8. Do you have City directories available?
9. Computer classes offered at the Library
10. Fax services
11. What are the hours of the Library?
12. Internet and Email computers
13. Meeting room events
14. Monetary donations to the Library
15. My Account online
16. Notary public services
17. Overdue fines
18. Photocopying
19. What kind of printing services do you offer?
20. Renewing materials
21. Requesting materials
22. Study and small conference rooms
23. Tax forms
24. Teen services & programs
25. Do you have telephone directories available?
26. Typewriter
27. Wireless & wired Internet access
28. Word processing computers
29. Can I print directly from my laptop when using the wireless service at the library?

City Attorney

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1. How do I file a claim against the City?
2. Whom do I call regarding landlord / tenant disputes?
3. Does the City Attorney's Office represent private citizens?
4. How do I contact the States Attorney?
5. Can I place a flyer on the windshield of a vehicle?
6. I think I have been scammed? Who do I talk to?
7. How long can boats, campers, trailers be parked on the street?

Combined Communications Center

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1. What is 9-1-1?
2. What is Enhanced 9-1-1?
3. Who pays for the 9-1-1 service?
4. What is the Combined Communications Center?

Community Development - Building Inspections

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1. After I have the drywall finished, do I have to have an inspection before I start the taping and texturing?
2. Do I need a certain amount of headroom when installing stairs into the basement?
3. At what height are the handrails required to be at in a residential house?
4. Do I have to sheet rock under my stairs, with a finished basement?
5. What is the riser height and tread depth requirements in residential properties?
6. What is the required separation between an attached garage and the house?
7. Is there a minimum temperature requirement in a residence?
8. What is the required drainage away from the foundation of my house?
9. What is the required anchoring system for an accessory building?
10. What are the requirements for egress windows in full basements?
11. What are the requirements for egress windows on the main floor?
12. What size do window well openings need to be?
13. Do I need a ladder in my window well?
14. Do I need a guard rail on my deck, porch, or balcony?
15. Do I need an address on my house?
16. What information I need to submit if I want to install a drainfield or add on to an existing drainfield?
17. Does my shed have to be on concrete?
18. What happens if I do work without a permit?
19. Can a “Temporary” Certificate of Occupancy be issued?
20. What is the required frost depth?
21. What is the ground snow load?
22. What is the wind load?
23. What is the soil bearing load?
24. What is the Exposure Rating?
25. What is the Seismic Zone?
26. Is Ice Protection Required?
27. When was the requirement for Ice Protection adopted?
28. How long does it take to get a permit?

Community Development - Planning

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1. Where can I purchase a map of the City?
2. Why is platting required?
3. How can I voice my opinion about an item on the City Planning & Zoning Commission Agenda?
4. Where can I acquire aerial photos?
5. Where can I find out if my property has covenant restrictions?
6. Where can I purchase a City Ordinance book?
7. Where can I get more information on the Renaissance Zone?

Emergency Management

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1. When do the sirens sound?
2. Tornado Sheltering - Where and When?
3. How can I be alerted of watches and warnings issued when I'm sleeping?
4. Why don't I hear the sirens inside my house?

Engineering - Roadway Lighting

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1. I live in a new subdivision, when will the roadway lights get installed?
2. I have an existing roadway light in front of my property, can it be moved to a different location?
3. I have a roadway light in my neighborhood that is burned out. Who should I contact?

Engineering - Sidewalks & Driveways

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1. I am building a new house. Who should I contact to have the sidewalk installed?
2. I want to build a new driveway or widen my existing driveway. Do I need a permit?
3. My sidewalk needs to be repaired. Can I fix it myself?
4. Do I have to have a sidewalk in front of my house?
5. How wide can I make my driveway apron?

Environmental Health

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1. What can I do about tall grasses and weeds in my neighborhood?
2. Does the City control dandelions?
3. How can I report Leafy Spurge infestations?
4. How can I reduce mosquito habitat on my property?
5. How can I remove a swarm of bees or wasps from my shrubs or outside of my home?
6. What should I do when a swarm of bees occupy a wall in my home or in my bushes or shrubs?
7. Do I need a permit to apply pesticides within the City of Bismarck?
8. Can I have more than 3 dogs or cats in my home?
9. What can I do about my neighbor's junk vehicle?
10. My neighbor has junk in his yard. What can I do?
11. Do my neighbors have to clean the dog litter in their yard?
12. Can I have a compost pile in my yard?
13. How can I report a dead bird?
14. What are the regulations governing the handling and disposal of materials containing asbestos?
15. Where can I find information regarding the installation of individual sewage systems?
16. Do I need a food permit when offering food to the public?
17. Where can I find a Smoke-free law Variance Application form?

Finance - Property Assessment

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1. What is Market Value, Assessed Value, and Taxable Value?
2. Who performs the appraisals?
3. Why do my property taxes sometimes change?
4. When do any changes take effect?
5. How do I calculate property taxes?
6. What is the mill levy?

Finance - Special Assessments

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1. How often are special assessment street resurfacing projects done? What determines this?
2. Why does the pavement resurfacing contractor start and stop construction so many times? Can’t they finish it all at once?
3. Why is the City reconstructing some asphalt streets (i.e. removing all pavement, recompacting the subgrade soil, and placing new asphalt)?
4. Why do parking signs have to be up when there is no work occurring?
5. How long of a time period will the special assessments be on my annual tax statement?
6. Do I have the option to pay off my special assessments early?
7. If I decide not to pay off special assessments immediately, what is the interest rate I am being charged for?
8. How does the City select the contractor for improvement projects? Is there a public bidding process?
9. Is there a warranty after the improvement project is completed, if so, how long?
10. If I have a question or a problem during the construction, should I ask the contractor’s representative in the field for his advice?
11. Is the contractor allowed to work at any time? Are there set construction hours specified in the plans?
12. What is the purpose of the small rock that is placed on the new pavement?
13. My vehicle/property got damaged during the construction, who do I contact to resolve this issue?
14. Who determines what concrete needs to be removed and replaced? On what basis is that determination made?
15. My driveway/curb & gutter is just settled, not broken; why not just lift it instead of removing and replacing?
16. I’ve often thought about widening our existing driveway for a camper pad next to the garage. Would it be a good time to do so during an improvement project?
17. Why were the areas next to my concrete repair, seeded instead of sodded?

Fire

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1. Where can I find a Smoke-free law Variance Application form?
2. Day Care Inspections: How long does it take for the inspections, how much does it cost and what do they look for?
3. Can I have a backyard fire pit?
4. Do I need a carbon monoxide detector and what are the symptoms of CO poisoning?
5. My carbon monoxide detector is beeping and we do not feel sick, what should we do?
6. Where should I place smoke detectors in my home and how should they be maintained?
7. Is a permit and testing required for a fire alarm system?
8. Does the Fire Department give tours, how long do they last, and what do they talk about?
9. Do you trade patches?
10. Mail boxes – how close can they be to fire hydrants?
11. How close to a hydrant can you put your driveway?
12. How close to a fire hydrant or fire station entrance can you park?
13. What are the different types of Knox Boxes, what do they cost and how long does it take to get one? Where is the best place to put the box on your building?
14. Can I burn in city limits or outside city limits?
15. How do I implement an exit drill?
16. What kind of fire extinguisher should I have for my home?
17. What do firefighters do all day?
18. What is the City of Bismarck's Fire Protection Rating (a.k.a. ISO Public Protection Classification)?
19. Is a permit required before a fire sprinkler system can be installed and what type of testing is required?
20. Is a permit required for other suppression systems for areas such as special storage, computer server rooms, paint booths, kitchen hoods, etc.?
21. How does the fire department know where I live?
22. Where can I find more information regarding fire safety?

GIS

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1. What is GIS?
2. What software does the city use?
3. What coordinate system does the city use?

Human Resources

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1. Where do I find out about current job openings with the City of Bismarck?
2. If I am not interviewed, must I fill out another application for a different job opening?
3. Does the City of Bismarck take applications at any time?
4. What benefits do full-time regular employees receive?
5. How do I apply for a job with the City of Bismarck?

Municipal Court

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1. Who can I talk to about the parking ticket I found on my windshield?
2. Can the Judge reduce points on a traffic ticket?
3. Who can I call about warrants and subpoenas?
4. Do you accept credit cards for payment on fines?
5. Do you accept payments over the phone?
6. Do we have a fax?
7. Who can I talk to about points on my driver’s license or suspension of my driving privileges?
8. How do I get a driver’s license?
9. Where can I renew my vehicle license tabs?
10. Where can I pay a traffic ticket I got in Burleigh County?
11. I am charged with a felony or class A misdemeanor in Burleigh County. Who do I contact for information on my cases?
12. I need information on a civil case in Burleigh County (small claims, divorce, or probate)?
13. Where can I get a copy of birth or death certificate?
14. I need a marriage license or a copy of a marriage license?
15. I have a question about a traffic ticket I received outside of Burleigh County who should I talk to?
16. Can you tell me my court date and time?
17. I need an extension on paying my fine?
18. I am planning on getting married. Can the Municipal Judge perform the service?

Police

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1. What is the phone number for the jail?
2. Where can I get fingerprinted?
3. When am I required to report a motor vehicle crash?
4. Who do I call if I have information on a Cold Case?

Police Online Reporting System

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1. What do I do if online incident reporting is not right for me?
2. What if my incident happened in another city? Can I file a report using the online reporting system?
3. What if this happened on a State freeway?
4. What is a known suspect?

Public Health

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1. Can I get birth control at Public Health?
2. Where can I get a copy of a birth or death certificate?
3. Where can I get a copy of an immunization record?
4. Where can I find a Smoke-free law Variance Application form?
5. What Department would I contact for a concern with a restaurant or lodging?
6. What Department would I contact regarding unsanitary living conditions?

Public Works

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1. How do I establish water service at a new home in Bismarck?
2. How do I establish water service at a new business in Bismarck?
3. What do I need to do to discontinue water services?
4. My water bill shows units of water used. What is a unit?
5. Why is my water consumption so high?
6. How can I conserve water in my home?
7. Where is the City Landfill located?
8. How can I dispose of paint or other hazardous materials?
9. How often is garbage picked up in Bismarck?
10. If my original garbage day lands on a holiday, when will my garbage be picked up?
11. What are the requirements and restrictions for garbage to be picked up?
12. What are the regulations for the Automated Waste Collection Containers?
13. What is the difference between inert waste and non-inert waste?
14. How do I report a street light or stop light that is malfunctioning?
15. How do I report a large pothole?

Public Works - Forestry

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1. Can I plant trees in the boulevard?
2. I need to have trees in my yard either pruned or removed, who can I call?
3. What must I do to become licensed to prune and/or remove trees in Bismarck?
4. Where can I connect with other Volunteers?
5. Why do I need a permit to plant a street tree?
6. Does the forestry division prune the street trees or is that the homeowner's responsibility?
7. My street tree has a broken branch, who do I call?
8. Why is my evergreen tree turning yellow and brown on the inside?

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